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What You Need to Be Successful: • Professional-level fluency in English required. • Professional-level fluency in French is an asset. • Excellent communication skills to talk with guests using professional luxury language. • Decision-making skills and proactivity to be a strong, contributing team player. • Experience and/or education in Hospitality, Tourism, Sales, Customer Service, or Contact Centre, combined with a passion for helping others. • Ability to seamlessly navigate multiple software systems while communicating with guests to offer personalized, efficient service.

What's In It for You: • $21.13 hourly, which includes a $1.50 hourly premium for French language skills. • $19.63 hourly for Unilingual English • Earn an additional $1.00 per hour shift premium for hours worked after midnight. • Annual wellness subsidy of $300 to invest in your well-being. • 4 weeks’ paid vacation, 13 paid statutory holidays, fully paid training • A predictable work schedule that provides 2 consecutive days off, and periodic weekends off • Remote Work Flexibility: After successfully completing our 4.5 week, fully paid onsite training program in Moncton (conducted in a small group setting), you will enjoy the flexibility and convenience of working remotely from home. • Comprehensive Benefits: Medical and Dental coverage provided for you and your family, with premiums paid by the company, plus a company matching pension plan of up to 5%. • Travel Discounts: Enjoy exclusive, discounted rates at our iconic Accor luxury hotels around the world. Availability, Location, and Internet: • Must be currently legally able to work full time in Canada. • This is a full-time, permanent career opportunity, we are not hiring for part-time or student summer positions. • Must be able to work from 5:30PM to 2:00AM or 6:30PM to 03:00AM (your choice), including weekends and holidays, with periodic weekends off. • This is a remote (work from home) role. • You must reside in and be working from NB, NS, or PEI • Must be able to attend 4.5 weeks of onsite initial training at our Moncton Centre; travel and accommodation provided for qualified candidates. • Must have a suitable home workspace and a high-speed, direct internet connection (no wireless or satellite) Your Team You’ll join a diverse, multicultural team of well traveled professionals who love what they do every day. We foster meaningful connections among colleagues and celebrate the richness of diverse cultures, creating a warm, refined environment where everyone can be themselves and truly belong. Inclusion is at our core – we hire with heart, welcome every voice, and champion diverse talent with an opportunity to grow and thrive. Why Accor Global Reservation Centre? We value diversity, sustainability, and community impact. You’ll work with a passionate team dedicated to discovering your talents and helping you thrive in your career. Embodying our commitment, we accelerate sustainability through carbon footprint reduction, ethical innovation, raising awareness, and fostering exemplary behaviors among both Guests and Partners. We support you to learn and grow every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. How to Apply: careers.Accor.com Use Keyword: Moncton Connect with us on our platforms to discover more about us, our unique workplace culture, and exciting opportu