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Date Posted: November 21, 2025
Application Deadline: December 04, 2025
Job Type: Full-Time / Permanent
Job Category:

• Health and Wellness

Job Start Date: Immediately
Job Location: On-site Position (Charlottetown, PEI, Canada)
Positions Available: 1
Salary: $26.94 - $29.29 per hour
Hours Per Week: 37.5

Job Description

The Medical Secretary II is responsible for working independently as well as in a team environment and performs a variety of administrative and clerical functions that support the smooth and efficient operation of the Psychiatry Department.

Duties:

• Working with frequent interruptions and acting as the ‘first point of contact’ for telehealth and on-site clinics. Must have the ability to identify pertinent information and direct inquiries to the appropriate area.
• Must use critical thinking skills to determine the best scheduling options to meet the needs of the psychiatrists and patients. 
• Scheduling and arranging patient appointments for telehealth and on-site psychiatry department staff with the ability to prioritize urgent patient appointments under the direction of the psychiatry staff.
• Communicating effectively with patients and/or their family members to obtain accurate information and ensure that all information is kept confidential.
• Accurately interpret and transcribe and use a sound knowledge of medical style and grammar, reports such as history, consultations, progress notes, and discharge summaries from dictation and/or written notes from psychiatrists as well as coordinate copies of completed reports back to the referral source.
• Interpreting physician orders to arrange appropriate appointment follow-up for patient.
• Taking messages from clients and other professionals for prescription renewals.
• Complete psychiatrists’ daily billing and provide psychiatrists with medicare reports outlining medicare reconciliations, payment reports, etc.
• Composing routine correspondence including memos, letters, and emails to a variety of stakeholders including patients, family physicians, nps, specialists, and other health professionals.
• Receiving and screening telephone calls, responding to and/or redirect inquiries, relay telephone messages, prioritize messages.
• Receiving, screening and prioritizing incoming mail received via faxes, emails, and regular mail.
• Maintaining an electronic filing system.
• Electronic icore/telus chr billing, reconciliations, and third-party billing for psychiatrists.
• Electronic appointments using telus chr.
• Provide cross-coverage administrative support in the psychiatry department; and other duties as assigned.
• Create patient charts when required and follow rim processes and procedures.
• Assist with department of psychiatry intake process

Qualifications

Minimum Qualifications:

• Successful completion of Grade 12, as well as successful completion of a recognized post-secondary Medical Secretary Program, Secretarial or Office Studies Program with a specialized course in Medical Terminology.
• Experience working in a medical clinic setting.
• Typing speed of 50 wpm net of error.
• Proficiency in word processing and spreadsheets, including Microsoft Office (Word, Excel, etc.);
• Must have excellent written and verbal communication skills. 
• Excellent organization, problem solving, critical thinking and interpersonal skills.
• The ability to work as part of a team.
• Candidates must have the ability to multitask and be able to maintain a positive attitude while working in a fast-paced office. • A high proficiency with English composition.
• Good previous work and attendance record.

Other Qualifications:

• Knowledge of DSM-5 diagnosis codes would be an asset.
• Working knowledge of the PEI Mental Health Act and Provincial Mental Health Services would be an asset;
• ICORE, Cerner, e-Scription-one, CHR and Zoom Telehealth experience would be an asset.
• Experience with telehealth psychiatry services would be an asset
• Additional relevant education and experience will be considered an asset.

How to Apply

Submit your application by email to the company contact listed below.
Documents to be included:

Cover LetterResume

Company Information

Company Name: Health PEI

Address: 176 Great George Street

City/Town: Charlottetown

Postal/Zip Code: C1A 4K9

Province/State: PEI

Country: Canada

Company Contact

Contact Person: Arun Nath

Contact Person Job Title: Recruitment Sourcing Specialist

Telephone: 782-772-6774

Email: alliedhealthrecruiter@gov.pe.ca